Services

Successful listings on Airbnb take time and effort. From the first steps — getting ready to let your property — to making sure your guests’ accommodation experience is the very best it can be, CompleteBnB knows property management, knows Noosa and the Sunshine Coast, and knows how to make Airbnb work for you.

We help you get ready to let your property

New to property letting? There are a few things we need to do before we list, to give you maximum peace of mind and the best possible rental return. CompleteBnB:

takes you through how the Airbnb process works, and their fees and guarantees
assesses your property’s potential and gives you tips about how to make your property attractive and ready to let, including advice about items not to have on display, the best insurance cover and any interior design or styling changes that would help promote your property or increase the daily rate
ensures you comply with any local and state regulations relevant to rentals
works with you to set and regularly review daily, weekly and monthly prices, based on our careful monitoring of competitors’ prices and adjusting according to seasons and local events, so you’re letting experience is as profitable as we can make it for you
prepare an information package for your guests, to help them respect your property. It’s a package specific to your property with all the information your guests need (such as Wi-Fi details, phone numbers and general information about your local area on the coast).

We handle your listing on Airbnb and on our website

It’s time to take your property to market on our website and Airbnb, the world’s most popular online letting platform for short-term holiday rentals. CompleteBnB:

writes the text and organises the professional photography for your listing on Airbnb and on our website
sets up and optimises the listing, to attract the right guests and stand out from your competitors
follow up with your guests to encourage them to write great reviews: reviews are what will power your Airbnb listing to high up in the rankings, and we try to ensure your property gets guest recommendations as well as five-star ratings.

We handle the whole booking process, and guest liaison

We do everything to convert enquiries to bookings, then to great holiday experiences for your guests. CompleteBnB:

responds to guests’ inquiries, enthuses them about your property, encourages them to book and takes their bookings
screens guests, including by checking IDs, to ensure the safety and security of your guests and property
checks your property before guests arrive, to ensure it's guest-ready: clean, tidy and ready to receive them
welcomes guests, which might be by them collecting keys from us, referring them to a key safe or meeting them on-site to show them around and explain how things work
is available to guests 24/7 to deal with any property-related matters or emergencies, including through on-site callouts if necessary
regularly checks your property during the occupancy to ensure all is well and that your property is in good condition.

We provide linen, towels and basic amenities

You and your guests don’t want to worry about the basics, so CompleteBnB provides:

all the necessary linen, bath mats and towels including beach towels, all from a professional laundry
basic kitchen supplies (such as cutlery, crockery and cooking utensils) and a starter pack (with salt, pepper, milk, laundry liquid, dishwasher powder and dishwashing liquid), so your guests have a few things to go on with until they can get to the shops
bathroom amenities: soap, shampoo, conditioner and toilet paper.

We keep your property clean